Privacy Policy

Lime Energy Co. and its affiliates, subsidiaries, and divisions (collectively, “Company,” “we” or “us”) respects your personal privacy and has taken actions to protect you and your identity. This privacy policy (“Policy” or “Privacy Policy”) applies to the Company’s website(s) and digital services that link to this Policy (the “Site”) and describes what information we collect about users, how we collect, use and disclose that information and user options regarding their information. This Policy is intended and designed for the exclusive use of citizens and residents of the United States. Age restrictions may also apply. Please be sure to read this entire Privacy Policy before using the Site. BY USING THE SITE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS POLICY.
If you are unwilling to accept the terms and conditions of this Privacy Policy, we ask that you do not use the Site. When you use the Site, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy.
We reserve the right to occasionally update this Privacy Policy. At such time, we will also revise the “last updated” date shown above. We recommend that you review this Privacy Policy each time you visit the Site.
IMPORTANT LIMITATIONS TO THIS PRIVACY POLICY

This Policy applies only to information collected on websites that are directly linked to this Policy, and does not apply to information collected in other areas, whether online or offline. This Policy does not apply to third-party websites that may be accessed through links on the Site. You should review the privacy policies of any third-party websites to understand how those sites collect, use and disclose any information.
The Site is not intended for, or designed to attract, children under the age of 13, or to collect personal information from children. If a parent or guardian has reason to believe that a child has provided us with personally identifiable information, the parent or guardian should contact us at info@lime-energy.com.
This Policy applies only to information collected on the Site directly linked to this Policy, and does not apply to information collected through applications on mobile or personal devices. For information on how we collect, use, and disclose data in mobile applications, please see the policies linked to those applications.
INFORMATION WE MAY COLLECT FROM YOU

  1. Information You Provide: Certain areas of the Site allow you to submit your information to us. Through your submissions, we may collect information that either directly identifies you or could reasonably be used in combination with other publicly available information to identify you, including your name, contact information, email address, and other information in combination with such identifiers. This information will only be used for the purposes stated in this Privacy Policy.

  2. Information We Collect Automatically: When you use the Site, we may passively collect (that is, gather without you actively providing the information) information about you which does not directly identify you but which may correspond with you, your browser, or a particular device. This may include your internet protocol address, your internet service provider, information about cookies in your browser, and your software and hardware attributes (e.g., browser and device type). We may aggregate this information with similar information provided by other users to produce analytics regarding the number of users visiting a site from a particular location, for instance. The data we collect will never contain, or be combined with, information that identifies you personally. We use and disclose the information we automatically collect to learn more about how our website and online resources are used, and to otherwise improve and administer the site. We also use and disclose this information to enable us to deliver information and advertisements tailored to your interests and preferences, based on your use of the site. Please see the section titled “Analytics and Marketing,” below, for more details.

  3. Other Passive Information Collection: We and/or our service providers may use session and persistent cookies, web beacons, clear gifs, session IDs, successor tracker technology and other similar technologies as you navigate the Site. “Cookies,” for instance, are small text files placed on your Internet browser in order to perform functions like tracking your preferences and selections as you navigate the Site, showing you advertisements based on your interests, or gathering information about the technology you are using to access the Site. We passively collect this information to understand what areas of the Site are most popular, which areas may require improvement and what technologies are being used by our visitors. This information helps us to update and improve the Site. We also use this information for security purposes such as detecting and blocking possible security breaches and to provide you with a safe online environment.

  4. Social Media Accounts: From time-to-time, the Site may also contain social plugins (e.g., the Facebook “Like” button) to enable you to easily share information with others. When you visit our site, the operator of the social plugin may be able to place a cookie on your computer, enabling that operator to recognize individuals who have previously visited our site. If you are logged into the associated social media website (e.g., Facebook) before browsing on our website, the social plugin allows that social media website to receive information about your visit to particular pages on our website. The social plugin may collect this information for any such visitors who have logged into social networks, whether or not they specifically interact with the plugin on our website (e.g., by clicking “Like” or “Share”). The social plugin may also allow the social media website to share information about your activities on our website with other users of their social media website. For more information about the information shared via a particular social media plugin, you should refer to that social media site’s privacy statement. You may have the ability to post information from the Site to your Third-Party Social Media Accounts.

HOW THE COMPANY MAY USE AND DISCLOSE INFORMATION OBTAINED THROUGH THE SITE

  1. Our Use. We may use your information to provide you with services related to your user experience. Your information may be used by the Site to provide notifications and messages to you (including information about our products or services). Except as otherwise stated, we may use information collected internally to operate the services described on the Site, to improve the Site, to customize the Site to your preferences, to communicate information to you, for research purposes and for any other purpose specified in this Policy. We may also use your information to display advertising on the Site to our advertisers’ target audiences. In addition, we may use all information acquired through the Site that is not in personally identifiable form.

  2. Other Company Disclosures. We may disclose any of the information you provide:
    • to affiliates or business partners with whom we are working to provide you with services or information;
    • to service providers we use to support our business (such as hosting providers, technical support, web analytics and financial institutions), in which case we will require such third parties to agree to use it for the same purposes;

    • in the event of a sale, merger, liquidation, dissolution, reorganization, assignment or other transfer of the Company or the business of the Site to which the information relates, in which case we will require any such buyer or successor to agree to treat it in accordance with this Privacy Policy and use it for the same purposes;

      to respond to law enforcement requests and subpoenas, where we believe in good faith that such response is required by applicable laws, court orders, or government regulations; and

    • in situations involving threats to the physical safety of any person.

    We do not otherwise distribute to third parties your personally identifiable information. The Company, however, will have no liability for disclosure of information occurring due to errors in transmission or the unauthorized intervention of third parties.

  3. Usage Statistics, Aggregated Information and De-identified Information. We may aggregate any anonymized or de-identified information (including, without limitation, usage statistics, and location information) with information from other users of the Site. We may use or disclose such aggregated information for purposes of operating, modifying, improving, promoting or otherwise commercializing the Site or the aggregate data, but in no event shall such aggregated information include any personally identifying information.
  4. Analytics and Marketing. We use certain services, including but not limited to Google Analytics, to analyze information we collect automatically about visitors to our sites. Google Analytics and these other services may be managed by our service providers. They may use cookies and automatically collect additional information, including your IP address, about your visit to and use of our sites.
    In addition, our sites use service providers, including ad networks, third-party vendors, and services like [list the Google Marketing Features used on the sites], to engage in marketing initiatives and provide you with advertising and content (both on and off our websites) that may be of interest to you. These services use cookies and may automatically collect additional information, including your IP address, automatically when you visit our sites. This information is used to tailor content and advertisements to your interests both on and off our sites.

CHOICES YOU MAY HAVE ABOUT HOW WE USE YOUR INFORMATION

We strive to provide you with choices regarding the information you provide to us. We do not collect any information that identifies you personally through the Site unless you voluntarily provide that information to us. If you have provided us with information identifying you personally and wish to correct, update or delete it from our records, please notify us of your wishes by contacting us at info@lime-energy.com. Where feasible, we will act on your request to amend or delete your personal information within a reasonable time.
The Digital Advertising Alliance maintains a website where consumers can opt- out from receiving interest-based advertising from some or all of the advertising companies participating in the program (www.AboutAds.info/choices/). The Network Advertising Initiative also maintains an opt-out page (http://optout.networkadvertising.org) where consumers can opt-out of receiving interest-based advertisements from companies participating in that program.
You may find information about Google Analytics and Google’s privacy policy by visiting Google’s web site here: www.google.com/policies/privacy/partners/. If you would like to opt-out of having your data used by these cookies, please use the Google Analytics opt-out available here: https://tools.google.com/dlpage/gaoptout/. This opt-out applies only to Google Analytics and will not affect the functioning of other forms of analytics.
In addition, most internet browsers allow you to change your browser settings to notify you when you receive a cookie, allowing you to choose whether or not to accept it, or to automatically refuse all cookies. Please be aware that some functionality on some of our websites relies on the use of cookies and may not be available should you choose to refuse all cookies.
If at any time you wish to opt-out of receiving marketing or promotional materials from us, please email us at info@lime-energy.com with the word “Remove” in the subject line. Please note that it may take up to 72 hours for us to process your request.
TRANSFERS OF INFORMATION
Our website and online resources are owned and operated in the United States, but the information you provide may be accessible by our affiliates and vendors in other countries. If you are visiting this site from a country other than the United States, your information will cross an international boundary. The level of protection for your information in the United States may not be the same as the level of protection in your country. By using this site, you consent to the collection, storage, and processing of your information in the United States and in any country to which we may transfer your information in the course of our business operations.
HOW THE COMPANY PROTECTS YOUR INFORMATION

We work hard to protect the integrity of the information collected in our databases. We use both technical and procedural methods to maintain the integrity and security of our databases, including the use of encryption and limited access to data. However, you should keep in mind that no Internet transmission is ever completely secure or error-free.
CONTACTING THIRD PARTIES

If you elect to contact any third parties identified on this Site, whether directly or through links on this Site, your choice to provide those parties with your personal information is solely at your discretion. We have no control over, and are not responsible for, any collection or use of your information by such third parties.
THIS SITE’S RESPONSE TO BROWSER “DO NOT TRACK” SIGNALS

This Site does not respond to pre-set browser “do not track” signals or similar mechanisms that provide users with choice regarding the collection of personally identifiable information relating to online activities over time and across third-party websites.
CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to the address provided below. Be sure to include your name and contact information and we will respond within the time required by law.
HOW YOU CAN CONTACT THE COMPANY

If you have any questions, comments or concerns about this Privacy Policy or the information practices related to this Site, please contact us at info@lime-energy.com.

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